Privacy policy

What we collect

• Your account: name, email address and mobile number. Passwords are stored only as a salted hash. If you sign in with Google, we receive your name, email address, profile picture and Google account ID.
• Your study progress (answers, review list, streak and settings), saved to your account when you are signed in so it follows you across devices.
• Payments: the order amount, status and the payment gateway's payment reference. You enter card, UPI or bank details on Razorpay's secure checkout; they never reach CrackSAS.
• Feedback you send: your message, an optional screenshot, the page you were on and your browser type.
• AI mode and the AI question generator: the question you ask about and the words you type are sent to our AI provider (Google Gemini or Anthropic Claude) to write the answer. We keep a daily count of AI answers per account, not the conversation.
• Server logs: IP address and the pages requested, used for security and to limit abuse.

Cookies and storage

One login cookie keeps you signed in. There are no advertising or tracking cookies. Your browser also stores your progress and settings on your device. If you add your own AI key, it stays in your browser and goes only to that AI provider.

Who we share it with

Only the services that run CrackSAS: Razorpay (payments), Google (Sign in with Google, and Gemini when it is our AI provider), Anthropic (when Claude is our AI provider), Cloudflare (our network), our hosting provider and our email provider (password-reset emails). We do not sell your data or show ads.

How long we keep it

Account data stays until you delete your account. Payment records are kept as long as tax and accounting rules require.

Your choices

Update your name and mobile number under My account. My account → Delete account removes your account, sign-ins, progress and AI usage counts; paid order records stay for accounting, and feedback you sent stays without your name or email. For anything else, write to us (see Contact).

Children

CrackSAS is meant for adults preparing for a departmental examination.

Terms of use

• Study aid only. Questions and explanations are practice material written from the official sources each question cites. Rules change: check the latest official rules and your office's circulars. We do not promise any question will appear in the examination or any result.
• AI answers and AI-written questions can be wrong. The verified explanations and official sources come first. Please report anything that looks wrong.
• Your account is for you. Keep your password safe and do not share PRO access.
• This platform (CrackSAS / Chinu Studio) is owned and operated by Chiransha Vijayvargiya.
• Our content. CrackSAS's questions, explanations and app are ours; do not copy, scrape or resell them. Official documents belong to their publishers; CrackSAS links to them rather than copying them.
• CrackSAS PRO plans are one-time payments: ₹199 for 1 month (30 days), ₹399 for 3 months (90 days), ₹999 for 1 year (365 days), counted from the day you pay. They do not renew by themselves; a later payment adds its days to the end of the current plan.
• Fair use. AI answers have a daily allowance per account. We may suspend accounts that abuse the service.
• Liability. CrackSAS is provided as is. To the extent the law allows, our liability is limited to the amount you paid in the last 12 months.
• Law. These terms follow the laws of India; courts at Kota, Rajasthan have jurisdiction.

Refund and cancellation policy

PRO does not renew by itself, so there is nothing to cancel.

PRO payments are non-refundable, except for duplicate or failed charges.

If you were charged twice, or charged for a payment that failed, we refund the extra amount in full. Approved refunds for duplicate or failed charges will be credited back to the original payment method within 5-7 working days.

Contact

Chinu Studio
Email: support@sasexam.com

We reply within 2 working days. For an error in a question, the Report an error button under the question is quickest.